In a world where software companies try to be everything to everybody, we’ve taken a different approach at DubBot. Instead, we prioritize simplicity in our approach, recognizing that end users avoid overly complex offerings.
What are the benefits of working with DubBot?
Improved User Experience
Switching to a simpler software solution has a noticeable perk: users adapt and become productive quicker when software is easy to navigate and understand. This offers a surprising advantage that many of our newer clients don't expect when they switch from another platform. Moving to a unique and easy-to-use platform is often a great way to get users more excited about using the tool, especially after years of frustration with their old platform.
What our clients are saying:
"There's an attention to detail that I love about this company and the platform that carries through from demo to implementation to customer support. The team made our migration completely painless, they're eager to get feedback and ideas about features, and they're genuinely passionate about accessibility." ~ Read full review on G2
Better Client Support
With DubBot, our clients can count on having a steady and reliable relationship with our CPACC-certified Support and Client Success teams—no constant turnover with a new support team every week—no more "hamster wheel" of introductions to new people who serve as the new account manager. Plus, you won't have to deal with any pushy sales pitches – our conversations are all about helping you with what you want and need.
What our clients are saying:
"For starters, their support is amazing. Not only do I get answers within minutes (or even seconds), but it is very clear I am talking with a professional in the accessibility space." ~ Read full review on G2
Lasting Client Relationships
For us, it's not just about transactions; it's about serving clients who seek a personalized experience, clients who want to know that they are getting the very best. At DubBot, we take immense pride in how our Support and Client Success teams operate. Our clients keep telling us how much they love the personal touch we bring to customer support. Unlike big companies, we make sure you're not just a number – it's what makes our relationships with our clients special.
What our clients are saying:
"DubBot graciously worked with us and our CMS vendor to brainstorm solutions while going above and beyond with follow-up communications that provided resources and best practices for us to consider. I might add that information is always provided in great detail, insight, and thoughtfulness for any task at hand. We have appreciated their wisdom and guidance. They always make themselves available when we call for help." ~ Read full review on G2
Faster Onboarding
Easier-to-use software just makes sense, unlike those fancy, complicated ones that require extensive training and ongoing support. Its simplicity means you'll spend less time on training, get new users up to speed faster and save some money.
Consider this: transitioning from a platform such as Siteimprove differs significantly from migrating between two content management systems. It's a much simpler process, requiring only a week or two to complete, and we manage the entire transition. Often, potential clients express concerns about needing more time for the migration. However, with DubBot, the migration typically takes just a few weeks, not months, making the time constraint a non-issue.
What our clients are saying:
"Easy to control access to specific reporting for specific users. As content on sites changes, our content authors receive weekly emails reporting errors, broken links, governance checks, etc." ~ Read full review on G2
Cost Savings
Complex platforms come with a higher total cost of ownership due to ongoing support and training requirements.
While "Cost Savings" might seem like a common buzzword in marketing, when we say "savings," we're not just talking about your typical discounts – we're talking about annual savings of up to 50% in many instances.
What our clients are saying:
"I used Siteimprove for years until I found out about DubBot. DubBot offers everything that Siteimprove does, and they saved me more than 50% in annual costs." ~ Read full review on G2
Greater Accessibility and Usability
A simple, user-friendly platform can be used by a broader range of individuals, including those with varying technical expertise and abilities.
DubBot is powerful enough to be leveraged by technical web developers, programmers, and accessibility experts yet easy enough to used by non-tech-savvy marketing pros and content editors.
The DubBot app complies with the current WCAG 2.2 standards, thus making it easier for people of all abilities to adopt, interact, and fully engage with the software.
This brings me back to the original motivation for crafting this message. With Siteimprove, we hear people complain that their users never adopted the platform because it was too complex. For that reason, we've kept the DubBot app simple and approachable.
What our clients are saying:
"We used to use another competing and older tool that unfortunately took another path- became extremely expensive, unwieldy to use, overcomplicated, and a bear for those folks to whom web design/development/editing isn't second nature. We shifted to Dubbot, have not looked back, and have zero regrets for the change." ~ Read full review on G2
Reduced Error Rates
Complex platforms can be prone to errors, leading to costly mistakes and downtime.
For example, some content specialists who have used other platforms have reported getting buried in false positives and extraneous results from other applications. For example, the University of West Florida used TWO other platforms before using DubBot, as discussed in this case study.
With DubBot, users can spend more time fixing actual errors and less time reviewing non-issues.
What our clients are saying:
"As the main admin, I have noticed many fewer false positives in the accessibility area, while other services gave me so many it was essentially impossible to work through issues." ~ Read full review on G2
Scalability
Simpler platforms are often more scalable, making them suitable for organizations of all sizes.
DubBot works with organizations of all sizes. We can scale to support enterprise-level clients, but this should not prevent smaller clients from adopting DubBot as their solution.
What our clients are saying:
"It is cohesive, comprehensive, and easy to use. It's great for a single site or, as in our case, for hundreds of sites." ~ Read full review on G2
Agility and Adaptability
Simpler platforms are easier to update and adapt to changing business requirements. They can quickly integrate new features, respond to market shifts, and stay current with emerging technologies.
What our clients are saying:
"It's become an indispensable tool for our business, and we recommend it without hesitation, especially now that it integrates so cleanly with Drupal." ~ Read full review on G2
Switching to a simpler, straightforward platform like DubBot is a smart move for anyone looking to boost user adoption rates, improve user experience, provide quicker onboarding, increase productivity, and even save some cash.